Password Reset

Created by Jon A, Modified on Tue, 20 Dec, 2022 at 1:59 PM by Jon A

You can update your password in the app by tapping Account, and selecting Profile from the list. If you forgot your password, please follow the steps below:


  • To reset your password, tap Forgot Password from the login screen. You'll be prompted to enter the mobile phone number associated with your Bitmo account.
  • You'll receive a text message with a verification code to reset your password. This code can only be used once. Follow the prompts to complete your password reset.


I didn't receive the code

Text messages may experience delays in delivery. Please wait a few minutes, and try again.


If you are unable to reset your password, please submit a support request.



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